Forum Posts

Sojib Hasan
Jun 14, 2022
In General Discussions
Knowledge-based plugins are an important part of the puzzle if you have many resources to organize well for your customers. Whether you’re creating a product documentation website, writing tutorials and articles on how to do it, or even compiling a list of FAQs, the knowledge-based plugin will make it easier for you to manage and get your customers to find what they want. . I’ve been using Help Scout for years for our products, but I recently verified the basic WordPress knowledge plugins as a more effective way. I did my research and found the best free and paid options available in 2022. Best knowledge base plugins The knowledge base will help you reduce customer support and improve customer satisfaction. It’s important to offer great support via email or live chat, but if you can help customers before they contact you, they’ll be happier and your business will be healthier. You can do all of this with WordPress posts and categories, but keeping it organized, making it more searchable for your customers, and keeping it up to date with your other blog posts and pages is will quickly become a headache. Knowledge -based plugins eliminate this problem for you. Plugin suggested Price User Rating Link Heroic Knowledge Base $ 129 4.9 / 5 Link BetterDoks $ 69 4.8 / 5 Link BasePress $ 79 4.9 / 5 Link weDocs Free 4.8 / 5 Link Echo Knowledge Base Free 5/5 Link This list is dedicated to the most organized and easy -to -use options. Because you don’t want to change your basic knowledge base every year or two, I chose to recommend Heroic Knowledge Camp . The HeroThemes team built the plugin to address their issue of increasing support and now has 26,000+ happy customers who thank them for it. Hero's Knowledge Base (offered) Heroic Knowledge Base is the best basic knowledge WordPress plugin Heroic Knowledge Base may be the most expensive option on this list, but there’s a reason why. As I said before, Heroic KB was built for the needs of the team, so they did their best to solve any frustration you might face. With this plugin you can create and manage a knowledge base of your WordPress website. Instant AJAX search helps your customers get answers to their questions in seconds. Heroic Knowledge Base is integrated with all WordPress themes. You can add and edit articles, paste files, password protect and hide articles, and add custom categories and tags. Customers can even vote on the article to show if they find the article useful. Lastly, inbuilt analytics gives you how your articles work and where they need improvement. Get a heroic knowledge camp
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Sojib Hasan

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